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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Collections
KM Conversations: KM for a Smarter, More Automated World
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Articles
Leveraging KM Technology Through Crisis and Disruption
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Articles
KM for a More Virtual Workforce
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Presentation Slides
Setting up a Community of Practice for Data Scientists
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Articles
People-Driven Communities of Practice at BBVA
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Articles
Virtual and Augmented Reality: Emerging Technologies for Knowledge Management
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Articles
Natural Language Processing: Emerging Technologies for Knowledge Management
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Articles
Integrated Digital Productivity and Collaboration Platforms: Emerging Technologies for Knowledge Management
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Articles
Cognitive Search: Emerging Technologies for Knowledge Management
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Articles
Autotagging and Autoclassification: Emerging Technologies for Knowledge Management
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Presentation Slides
Anticipatory Knowledge Delivery
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Webinars & Videos
Communities of Practice: A Decade of Evolution (Community Call)
Featured Resources
Staff Selections
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Webinars & Videos
Expanding the Value of Process Management: Seven Tenets
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Reports & White Papers
Evolving Practices in Enterprise Risk Management: Survey Summary Report
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Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
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Reports & White Papers
10 Steps to Get a KM Program Off the Ground
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
