
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Case Study
How MSA the Safety Company Connects KM to Its Mission: Saving Customers' Lives
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Articles
Engaging a Global Workforce in Communities of Practice
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Articles
The Do's and Don'ts of Community Charters
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Articles
Audience Segmentation and Targeted Marketing for Communities of Practice
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Articles
Provide Training and Guidance for Community of Practice Roles
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Articles
Four Proven Strategies to Evaluate Communities of Practice
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Articles
Five Classic Engagement Tactics for Communities of Practice
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Articles
Strengthening Communities with Low Burden, High Impact Webinars (Community Call Summary)
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Webinars & Videos
Strengthening Communities with Low Burden, High Impact Webinars (Community Call)
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Presentation Slides
Strengthening Communities with Low Burden, High Impact Webinars (Slides)
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Articles
Four Strategic Fundamentals for Sustainable Community of Practice Programs
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Articles
Reasons to Actively Manage Your Community of Practice Portfolio
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Articles
The Value of Flexible Community of Practice Structures
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Articles
Communities of Practice Should Be Designed to Promote Employee Learning
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Articles
Communities of Practice Should Be Sharply Focused on Business Objectives
Featured Resources
Staff Selections
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Reports & White Papers
Best Practices for Knowledge Management Excellence: 2019
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
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Reports & White Papers
Upping Your Change Engagement Game
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Articles
How Finance Leaders Improve Planning by Improving Visibility into Performance
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Articles
Better Together: Forming KM Partnerships and Alliances
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Articles
How Finance Teams Improve Their Focus on FP&A
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Reports & White Papers
Supply Chain Analytics Survey Report
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Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)