Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 7,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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As virtual learning becomes more ubiquitous, people may wonder whether traditional, high-touch training approaches like mentoring still have a role to play. But the past few…
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Presentation Slides|
Transforming Cognitive Interview Learnings into Global Competency Development
ExxonMobil began using cognitive interviews in 2010 to uncovered deep subject matter expertise. In 2014 the organization created the Policy Leadership Academy, which…
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At APQC’s 2016 Knowledge Management (KM) Conference, Bredow Bell Thompson—a global policy, compliance, and communication manager at ExxonMobil—discussed how the Texas-based…
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APQC's December 2015 HCM/KM Community Call focused on accelerating the rate of learning for critical talent and how knowledge management (KM) approaches can support faster…
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Case Study|
Praxair Inc. - Technical Mentoring Case Study
Praxair Inc. is a global industrial gases company. With 27,000 employees in 50 countries, the organization produces, sells, and distributes atmospheric, process, and…
Measure Spotlight Results
(1 - 5 of 666 Results)Number of business entity employees per FTE that performs the process group "develop and manage human resources (HR) planning, policies, and strategies"
Number of business entity employees per FTE that performs the process group "redeploy and retire employees"
Number of business entity employees per FTE that performs the process group "reward and retain employees"
Number of business entity employees per FTE that performs the process group "recruit, source, and select employees"
Outsourced cost to perform the HR function as a percentage of total HR function cost
