Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 7,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Infographics|
What Makes Arup Excellent at KM?
Ove Arup & Partners (Arup) earned APQC’s 2020 Excellence in Knowledge Management Award in honor of achieving Level 5 on APQC’s KM Capability Assessment at the Enterprise…
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Case Study|
Excellence in Knowledge Management at Arup
Ove Arup & Partners (Arup) is a multinational professional services firm that provides engineering, design, planning, project management, and consulting services for all…
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At APQC’s 2019 KM Conference, Senior IT Program Manager Nathan Ahlstrom and Senior Knowledge Solutions Program Manager Mary Maida explained how Medtronic leveraged existing…
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Presentation Slides|
Curating Internal Knowledge Resources Using the Liquid Network and Crowd
This presentation from APQC's 2019 KM Conference explores how a global healthcare solutions company, Medtronic, launched a knowledge management program that they call “FIND…
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Articles|
Locating Expertise at Medtronic
At APQC's 2016 Knowledge Management (KM) Conference, Nathan Ahlstrom, an IT technologist in the Medtronic Knowledge Center, shared Medtronic's results from combining…
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Presentation Slides|
Finding People: Locating Expertise at Medtronic
This presentation from APQC's 2016 Knowledge Management (KM) Conference details results from combining enterprise social with a strong expertise location program and the…
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At APQC's 2016 Knowledge Management (KM) Conference, APQC research program managers Elissa Tucker and Lauren Trees shared findings from APQC's 2016 best practices study, …
