Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 7,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Presentation Slides|
The Intersection of KM and Diversity, Equity, and Inclusion
Many organizations are rethinking their approach to diversity, equity, and inclusion (DEI), including how they can curtail bias and encourage diverse voices and perspectives…
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At Teach for America, the KM team recently merged with the adult learning function as part of a larger organizational strategy to become a learning organization. In this…
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APQC’s study Managing Project Knowledge examined how organizations with strong project management programs identify skills and insights that contribute to success in almost…
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Organizations benefit when project teams proactively contribute their knowledge and leverage the insights, lessons, and examples shared by their peers. APQC’s study Managing…
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Reports & White Papers|
Managing Project Knowledge
APQC has noticed increasing interest in the intersection of knowledge and project management, with both KM and project management office (PMO) leaders recognizing the value…
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Articles|
Managing Project Knowledge (Study Overview)
APQC has noticed increasing interest in the intersection of knowledge and project management, with both KM and project management office (PMO) leaders recognizing the value…
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Case Study|
Managing Project Knowledge at BAE Systems Inc.
To help project management teams and offices build the right KM capabilities, APQC recently conducted a study exploring the intersection of knowledge and project management…
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Data and Measures|
Workspace Trends in the Nonprofit, Association, and Research Industries
In 2016, APQC conducted an "Envisioning the Workspace of the Future" survey to gain insight into the modern work experience — everything from innovative office design and…
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Data and Measures|
Workspace Trends in the Petrochemical Industry
In 2016, APQC conducted an "Envisioning the Workspace of the Future" survey to gain insight into the modern work experience — everything from innovative office design and…
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Data and Measures|
Workspace Trends in the Healthcare, Pharmaceutical, and Biotechnology Industries
In 2016, APQC conducted an "Envisioning the Workspace of the Future" survey to gain insight into the modern work experience — everything from innovative office design and…
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Data and Measures|
Workspace Trends in the Government/Military Industry
In 2016, APQC conducted an "Envisioning the Workspace of the Future" survey to gain insight into the modern work experience — everything from innovative office design and…
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As virtual learning becomes more ubiquitous, people may wonder whether traditional, high-touch training approaches like mentoring still have a role to play. But the past few…
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When most people think about mentoring, what comes to mind is career advice and counseling. But another powerful application of mentoring is as a knowledge transfer technique…
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Infographics|
6 Steps to Mentoring Success
APQC has conducted an in-depth Best Practices Study highlighting mentoring programs of seven featured organizations that help participants develop expertise in their fields,…
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Articles|
Measuring the Health of a Mentoring Program
Measurement helps mentoring programs identify improvement opportunities and communicate the value of mentoring to potential participants and their managers, according to APQC…
Measure Spotlight Results
(1 - 5 of 666 Results)Number of business entity employees per FTE that performs the process group "develop and manage human resources (HR) planning, policies, and strategies"
Number of business entity employees per FTE that performs the process group "redeploy and retire employees"
Number of business entity employees per FTE that performs the process group "reward and retain employees"
Number of business entity employees per FTE that performs the process group "recruit, source, and select employees"
Outsourced cost to perform the HR function as a percentage of total HR function cost
