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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures
Virtual Collaboration in the Utility Industry
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Reports & White Papers
Using Knowledge-Sensitive Measures to Evaluate KM's Impact in STEM Disciplines
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Articles
Making the Case for KM to STEM Workers and Leaders
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Infographics
What Makes Shell Excellent at KM?
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Articles
Applying Agile in Knowledge Management
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Presentation Slides
KM Reinvention: Faster, Tougher, Smarter
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Presentation Slides
Powering Knowledge Discovery and Knowledge Flow with Artificial Intelligence
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Presentation Slides
Using Online Collaboration Platforms and Communities to Learn
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Presentation Slides
Integrating Enterprise Social Tools and Communities of Practice
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Articles
How Schlumberger Took Communities of Practice to the Next Level
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Articles
TechnipFMC’s Recipe for KM Reinvention
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Articles
How AI Supports Knowledge Discovery at the Society for Petroleum Engineers
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Articles
Using Online Collaboration Platforms at Dubai Electricity and Water Authority
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Articles
Smart Recommendation Systems: Emerging Technologies for Knowledge Management
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Data and Measures
Promoting KM and Making It Stick in the Petroleum and Chemical Industries
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
