Home
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Webinars & Videos
An Interactive Conversation with 2020 Excellence in KM Recipients
-
Infographics
What Makes PTT Exploration and Production Excellent at KM?
-
Case Study
Excellence in Knowledge Management at PTT Exploration and Production
-
Articles
Innovating Through KM at the U.S. Army Engineer Research and Development Center
-
Webinars & Videos
Road to Discovery: U.S. Army Engineer Research and Development Center
-
Articles
Insights from Winning Knowledge Management Programs
-
Infographics
What Makes Shell Excellent at KM?
-
Case Study
Excellence in Knowledge Management at Shell
-
Presentation Slides
Exploring Excellence in Knowledge Management
-
Webinars & Videos
Exploring Excellence in Knowledge Management
-
Reports & White Papers
Best Practices for Knowledge Management Excellence: 2019
-
Infographics
What Makes Schlumberger Excellent at KM?
-
Case Study
Excellence in Knowledge Management at Schlumberger
-
Reports & White Papers
Five Reasons Why Organizations Assess Their KM Maturity
-
Articles
Why Organizations Assess Their KM Maturity: Executive Summary
Featured Resources
Staff Selections
-
Webinars & Videos
Expanding the Value of Process Management: Seven Tenets
-
Reports & White Papers
Evolving Practices in Enterprise Risk Management: Survey Summary Report
-
Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
-
Reports & White Papers
10 Steps to Get a KM Program Off the Ground
-
Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
