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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures
2021 PPM Priorities and Challenges: Manufacturing Sector
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Data and Measures
Key Benchmarks for Common Quality Measures: Industrial Products Industry
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Presentation Slides
How Digital Transformation Helps Utilities Drive Better Performance
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Webinars & Videos
How Digital Transformation Helps Utilities Drive Better Performance
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Data and Measures
Key Finance Organization Benchmarks: Utility Industry
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Data and Measures
Key Finance Organization Benchmarks: Industrial Products Industry
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Articles
Leading Change Management with a Practitioner's Perspective
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Case Study
Breaking Down Operational Silos for Performance Excellence: Puget Sound Energy Case Study
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Data and Measures
ASQ Global State of Quality 2016: Quality in the Energy and Utility Industry
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Collections
Strategic Planning Reports
Featured Resources
Staff Selections
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Reports & White Papers
2021 Process and Performance Management Priorities and Challenges Survey Report
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Reports & White Papers
2021 Financial Management Priorities and Challenges Survey Summary Report
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Reports & White Papers
Strategic Workforce Planning: Survey Report
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Articles
Look to The Best to Get Back on Track with Supply Chain Planning
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Articles
5 Recommendations for Excellent Content Management Processes
