Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Presentation Slides|
KM Reinvention: Faster, Tougher, Smarter
Change is inevitable. Even when everything is going well and you're at the top of your KM game, you can be sure that tomorrow will not look like today. Whether driven by a…
-
Presentation Slides|
Powering Knowledge Discovery and Knowledge Flow with Artificial Intelligence
The increasing volume of information and diversity of channels make it difficult to connect with the knowledge and subject matter experts needed to solve problems. As a…
-
Presentation Slides|
Using Online Collaboration Platforms and Communities to Learn
Many organizations and individuals fall into the trap that technology can fix it all because they lack the understanding of the main factors that make knowledge management…
-
Presentation Slides|
Setting up a Community of Practice for Data Scientists
This presentation from APQC's 2019 KM Conference describes the process for how BBVA set up a global community of practice for its data scientists. The community is based on…
-
Presentation Slides|
Integrating Enterprise Social Tools and Communities of Practice
For two decades, Schlumberger had used custom-built software to support its world leading communities of practice. In 2016, enterprise social networking was launched within…
-
Presentation Slides|
10 Reasons Why You Need a Super User Network A-SAP
In this presentation from APQC's 2019 KM Conference, CMI’s Diego Alvarado gives insights into why implementing a super user network at CMI helped the organization to manage…
Key performance indicators and benchmarking data related to your search results are available. Click "View All Measure Spotlight Results" to open the search results.