
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles|
Applying Agile in Knowledge Management
Agile—a project management paradigm that stresses iteration, collaboration, self-organization, and customer-centricity—is taking the business world by storm. In this article,…
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Puget Sound Energy, an energy and utility industry with 2,700 employees, identified change management as one of the areas needed to reduce the risk of failure to deliver key…
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Case Study|
Roles and Practices of Project Management Offices in the Utility Industry: Tennessee Valley Authority Case Study
In September 2017, APQC spoke with Jennifer Dooley and other representatives from Tennessee Valley Authority (TVA) about the role of the project management office (PMO) at…
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In September 2017, APQC interviewed eight organizations on the role of the project management office (PMO) within the energy utility industry. The majority of participating…
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In September 2017, APQC interviewed eight organizations on the role of the project management office (PMO) within the energy utility industry. A roundtable discussion among…
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In September 2017, APQC interviewed eight organizations on the role of the project management office (PMO) within the energy utility industry. This article identifies common…
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In September 2017, APQC interviewed eight organizations on the role of the project management office (PMO) within the energy utility industry. All of the participating…
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Tools & Templates|
Approaches to Manage Project Knowledge
In 2017, APQC completed an in-depth study to learn how organizations leverage knowledge management (KM) approaches to support project management methodologies and processes…
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What results can an organization expect to achieve from managing its project knowledge more effectively? APQC’s Managing Project Knowledge study revealed how leading…
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How can project managers be encouraged to share and reuse project knowledge? APQC’s study Managing Project Knowledge details the approaches among strong project management…
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Enterprise project management and knowledge management (KM) approaches go hand-in-hand. The documentation and sharing of relevant knowledge always has the potential to…
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Project teams are more likely to share knowledge if roles and expectations are clearly articulated as part of the broader project management process. APQC’s Managing Project…
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Knowledge sharing can occur at the project team, program, and portfolio levels of an organization’s project management approach. Of the knowledge that project teams need to…
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Organizations benefit when project teams proactively contribute their knowledge and leverage the insights, lessons, and examples shared by their peers. APQC’s study Managing…
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APQC’s study Managing Project Knowledge examined how strong project management offices determine the most important indicator of the value of knowledge management (KM) within…