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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures
2021 PPM Priorities and Challenges: Manufacturing Sector
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Presentation Slides
World Class Journey- Implementing Business Process Management Across Intel Finance
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Articles
Building Foundations for Process Excellence at Intel
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Webinars & Videos
World Class Journey- Implementing Business Process Management Across Intel Finance
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Data and Measures
Key Benchmarks for Common Quality Measures: Electronics Industry
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Data and Measures
Business Process Management Maturity Benchmarks: Electronics Industry
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Data and Measures
Key Finance Organization Benchmarks: Electronics Industry
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Case Study
How Human Connections Support Digital Transformation: General Electric Case Study
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Data and Measures
Digitalization In Manufacturing: Emerging Technology in Electronics
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Data and Measures
Digitalization In Manufacturing: Electronics Industry Overview
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Data and Measures
Digitalization In Manufacturing: Opinions on Benefits of Increased Automation in Electronics
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Process Classification Framework
APQC Process Classification Framework (PCF) - Consumer Electronics - PDF Version 7.2.1
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Process Classification Framework
APQC Process Classification Framework (PCF) - Consumer Electronics - Excel Version 7.2.1
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Reports & White Papers
Operational KPI Benchmarking: Survey Summary
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Data and Measures
Operational KPI Benchmarking: Manufacturing and Services Sector Comparative Analysis
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
