Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 7,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
The Future of Finance Talent Survey Report: Healthcare Industry
Finance functions are evolving, looking to add higher-value services to their traditional focus on administration and compliance. With this shift, many are recognizing the…
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Data and Measures|
Reward and Retain Key Benchmarks: Healthcare Industry
A collection of key human capital benchmarks prepared from APQC’s Open Standards Benchmarking® in Reward and Retain Employees, these articles highlight reward and retain key…
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Data and Measures|
Reward and Retain Key Benchmarks: Electronics Industry
A collection of key human capital benchmarks prepared from APQC’s Open Standards Benchmarking® in Reward and Retain Employees, these articles highlight reward and retain key…
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Data and Measures|
Reward and Retain Key Benchmarks: Mining Industry
A collection of key human capital benchmarks prepared from APQC’s Open Standards Benchmarking® in Reward and Retain Employees, these articles highlight reward and retain key…
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Data and Measures|
HR Customer Satisfaction Survey Report: Healthcare
APQC surveyed employees, from across industries and organization sizes, about their experiences with and perceptions of HR at their current employers. In this survey report,…
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Reports & White Papers|
Rewards and Retention Practices Report: Healthcare Industry
APQC conducts ongoing OSB survey research on rewarding and retaining employees to help organizations assess the structure, performance, and practices of their reward and…
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Reports & White Papers|
Rewards and Retention Practices Report: Electronics Industry
APQC conducts ongoing OSB survey research on rewarding and retaining employees to help organizations assess the structure, performance, and practices of their reward and…
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Data and Measures|
Key Talent Management Benchmarks: Healthcare Industry
Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the talent management process for organizations in the…
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Data and Measures|
Key Talent Management Benchmarks: Electronics Industry
Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the talent management process for organizations in the…
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Data and Measures|
Talent Management Industry Spotlight - Healthcare
Based on qualitative data from APQC's Talent Management Open Standards Benchmarking® survey, this report details key practices related to employee development/training and…
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In this article, APQC's Elissa Tucker, research program manager for human capital management, provides her thoughts on why mentoring has become a hot topic. She also provides…
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Collections|
Recruiting, Selecting, and Retaining Talent
This collection contains the best practices report, study overview, case studies, and Knowledge Transfer Session (KTS) slides from APQC's Recruiting, Selecting, and…
Measure Spotlight Results
(1 - 5 of 60 Results)Number of business entity employees per FTE that performs the process group "reward and retain employees"
Number of FTEs that perform the process group "reward and retain employees" per $1 billion revenue
Total cost to perform the HR function per FTE that performs the process group "reward and retain employees"
Average tenure in months for business entity agents
Percentage of new hire retention after 12 months
