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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Reports & White Papers
Engagement & Employee Experience Spotlights: Retail and Wholesale Industry
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Reports & White Papers
Engagement & Employee Experience Spotlights: Services Industry
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Reports & White Papers
HR Technology and Analytics Practices: Retail and Wholesale Industry
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Reports & White Papers
HR Technology and Analytics Practices: Services Industry
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Articles
7 Techniques to Keep Your Employee Engagement Strategy Up to Date
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Data and Measures
Key Human Capital Management Benchmarks: Workforce Management for the Services Industry
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Data and Measures
Key Human Capital Management Benchmarks: Manage Employee Information for the Services Industry
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Data and Measures
Key Human Capital Management Benchmarks: Manage Employee Information for the Retail and Wholesale Industry
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Data and Measures
Key Human Capital Management Benchmarks: Workforce Management for the Retail and Wholesale Industry
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Articles
Interpreting HCM Performance Metrics--Is Higher or Lower Better?
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Collections
The Path to Predictive Workforce Analytics Success (Collection)
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Articles
Step One: Craft a Vision for Predictive Workforce Analytics
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Articles
Step Two: Assemble the Predictive Workforce Analytics Team
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Articles
Step Three: Identify Problems That Predictive Workforce Analytics Can Help Solve
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Articles
Step Four: Determine If Data is Fit for Predictive Workforce Analytics
Featured Resources
Staff Selections
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
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Articles
How Finance Leaders Improve Planning by Improving Visibility into Performance
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Articles
How Finance Teams Improve Their Focus on FP&A
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Reports & White Papers
Supply Chain Analytics Survey Report
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Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)
