
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures
Manage Employee Information and Analytics Key Benchmarks: Services Industry
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Data and Measures
Manage Employee Information and Analytics Key Benchmarks: Retail and Wholesale Industry
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Reports & White Papers
Engagement & Employee Experience Survey Report: Retail and Wholesale Industry
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Reports & White Papers
Engagement & Employee Experience Survey Report: Services Industry
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Reports & White Papers
HR Technology and Analytics Practices: Retail and Wholesale Industry
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Reports & White Papers
HR Technology and Analytics Practices: Services Industry
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Infographics
Predictive Workforce Analytics: Do's and Don'ts
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Collections
Getting Started with Predictive Workforce Analytics
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Articles
7 Techniques to Keep Your Employee Engagement Strategy Up to Date
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Articles
Interpreting HCM Performance Metrics--Is Higher or Lower Better?
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Collections
The Path to Predictive Workforce Analytics Success
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Articles
Step Six: Measure The Impact of Predictive Workforce Analytics Projects
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Articles
Step Five: Educate Predictive Workforce Analytics Consumers
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Articles
Step Four: Determine If Data is Fit for Predictive Workforce Analytics
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Articles
Step Three: Identify Problems That Predictive Workforce Analytics Can Help Solve
Featured Resources
Staff Selections
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Articles
The CFO's Role in Leading Strategy in the Post-COVID Era
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Infographics
How Organizational Size Affects Process Program Structures
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Articles
Understanding Management Layers & Spans of Control
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Articles
Encouraging Collaboration in the New Reality
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Articles
What Supply Chain Leaders Need to Know for 2021