Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 7,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
The Future of Finance Talent Survey Report: Pharmaceutical Industry
Finance functions are evolving, looking to add higher-value services to their traditional focus on administration and compliance. With this shift, many are recognizing the…
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Data and Measures|
Manage Employee Information and Analytics Key Benchmarks: Pharmaceutical Industry
Prepared using data from APQC’s Open Standards Benchmarking® portal, this article highlights benchmarks for the process group “Manage employee Information and analytics.”…
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Data and Measures|
Redeploy and Retire Key Benchmarks: Pharmaceutical Industry
Prepared using APQC’s Open Standards Benchmarking® portal, this article highlights important measures and median metric values for the Redeploy and retire employees process…
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Prepared using data from APQC’s Open Standards Benchmarking in Human Capital Management (HCM), this collection highlights key performance indicator (KPI) benchmarks for…
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Presentation Slides|
The Intersection of KM and Diversity, Equity, and Inclusion
Many organizations are rethinking their approach to diversity, equity, and inclusion (DEI), including how they can curtail bias and encourage diverse voices and perspectives…
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Data and Measures|
Reward and Retain Key Benchmarks: Pharmaceutical Industry
A collection of key human capital benchmarks prepared from APQC’s Open Standards Benchmarking® in Reward and Retain Employees, these articles highlight reward and retain key…
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Data and Measures|
Talent Acquisition Key Benchmarks: Pharmaceutical Industry
Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the Source, recruit, and select employees process for…
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Data and Measures|
HCM Strategy Key Benchmarks: Pharmaceutical Industry
Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the Develop and manage HR plans, processes, and…
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Data and Measures|
HR Customer Satisfaction Survey Report: Education Industry
APQC surveyed employees, from across industries and organization sizes, about their experiences with and perceptions of HR at their current employers. In this survey report,…
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Data and Measures|
HR Function Key Benchmarks: Pharmaceutical Industry
Prepared using APQC's Open Standards Benchmarking® portal, this article highlights important measures and median metric values for HR organization processes in the…
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Data and Measures|
HR Shared Services Key Benchmarks: Pharmaceutical Industry
Prepared using APQC's Open Standards Benchmarking® portal, this document contains key metrics for HR Shared Services Organizations (SSO) in the pharmaceutical industry…
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Reports & White Papers|
Current State of the HR Function: Pharmaceutical Industry
Based on the results of APQC's spring 2021 State of HR Survey, this report details how HR functions today are handling strategy, structure, process, staffing, technology, and…
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Data and Measures|
Training and Development Key Benchmarks: Pharmaceutical Industry
Prepared using data from APQC’s Open Standards Benchmarking® in Develop, Train, and Counsel Employees, this article provides human capital management key performance…
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Data and Measures|
Talent Development Practices: Pharmaceutical Industry Report
This report explores practices used by organizations that completed APQC’s Open Standards Benchmarking® Talent Development Survey in 2021. Topics include talent strategy, buy…
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This is a common question and for good reason. On the surface, it has a simple and straightforward answer. At its core, it can only be answered with careful consideration…
Measure Spotlight Results
(1 - 5 of 617 Results)Number of total monthly "reward and retain employees" inquiries per process group FTE
Total cost to perform the process group "reward and retain employees" per process group FTE
Personnel cost to perform the process group "reward and retain employees" per process group FTE
Voluntary terminations as a percentage of total business entity employee turnover
Involuntary terminations as a percentage of total business entity employee turnover
