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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures
Business Process Management Maturity Benchmarks: Petroleum/Oil and Gas Industry
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Articles
Paige Fenton Hughes on Finding a 'New Normal' For Education
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Data and Measures
People of Process Management: Petroleum/Chemical Industry
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Tools & Templates
Stabilize and Sustain Changes from Projects and Initiatives
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Presentation Slides
Sample Capability Models, Process Flows, and a Capability Profile for Broward County Public Schools
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Presentation Slides
Evaluate and Procure Curricular Resources in St. Louis School
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Tools & Templates
SIPOC Template for Digital Curation
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Tools & Templates
Content Needs Assessment and Acquisition in K-12: Process Maps (Simplified)
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Tools & Templates
Content Needs Assessment and Acquisition in K-12: Process Maps (Detailed)
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Tools & Templates
Aggregation of Digital Content in K-12: Process Maps and SIPOCs
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Tools & Templates
Reviewing Content in K-12: SIPOC and Process Maps
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Tools & Templates
Dispersing Content in K-12: Process Maps
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Tools & Templates
Dispersing Content in K-12: SIPOC
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Case Study
Process Thinking and Shared Services at the University of North Texas System
Featured Resources
Staff Selections
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Reports & White Papers
2021 Process and Performance Management Priorities and Challenges Survey Report
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Reports & White Papers
2021 Financial Management Priorities and Challenges Survey Summary Report
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Reports & White Papers
Strategic Workforce Planning: Survey Report
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Articles
Look to The Best to Get Back on Track with Supply Chain Planning
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Articles
5 Recommendations for Excellent Content Management Processes
