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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Managing a Finance Career, with Ganesh Panchanathan
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Case Study
Finance Talent Development: Global Energy Company Case Study
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Articles
Robotic Process Automation: Trending Tools and Technologies in HR
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Articles
Cognitive Computing: Trending Tools and Technologies in HR
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Articles
Cloud Computing: Trending Tools and Technologies in HR
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Case Study
Integrating Talent Management to Build Digital Capabilities
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Infographics
Predictive Workforce Analytics: Do's and Don'ts
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Case Study
Putting Process Frameworks into Action: A Concentra Analytics Case Study
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Articles
Four Building Blocks for Talent Acquisition
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Articles
Career Development—Program Essentials
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Articles
Training and Development—Program Essentials
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Webinars & Videos
How UPS Empowers Employees to Conduct Their Own Process Improvement Efforts
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Presentation Slides
How UPS Empowers Employees to Conduct Their Own Process Improvement Efforts
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Reports & White Papers
Blueprint for Success: Training and Development
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Presentation Slides
Tune up Your Training Process Using Benchmarks and Best Practices
Featured Resources
Staff Selections
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Webinars & Videos
Expanding the Value of Process Management: Seven Tenets
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Reports & White Papers
Evolving Practices in Enterprise Risk Management: Survey Summary Report
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Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
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Reports & White Papers
10 Steps to Get a KM Program Off the Ground
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
