Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Data and Measures|
Talent Development Practices: Electronics Industry Report
This report explores practices used by organizations that completed APQC’s Open Standards Benchmarking® Talent Development Survey in 2021. Topics include talent strategy, buy…
-
Data and Measures|
Talent Development Practices: Financial Services/Banking Industry Report
This report explores practices used by organizations that completed APQC’s Open Standards Benchmarking® Talent Development Survey in 2021. Topics include talent strategy, buy…
-
Data and Measures|
Talent Development Practices: Utility Industry Report
This report explores practices used by organizations that completed APQC’s Open Standards Benchmarking® Talent Development Survey in 2021. Topics include talent strategy, buy…
-
Data and Measures|
Talent Development Practices: Distribution/Transportation Industry Report
This report explores practices used by organizations that completed APQC’s Open Standards Benchmarking® Talent Development Survey in 2021. Topics include talent strategy, buy…
-
Articles|
Understanding HR Transformation
This brief article provides APQC's definition of HR transformation, lists common objectives for HR transformations today, and provides a case example of HR transformation at…
-
Data and Measures|
Strategic Workforce Planning: Financial Services/Banking Industry Report
Workforce planning entails identifying the capabilities that an organization needs and making plans for how the organization will obtain them. In the fourth quarter of 2020,…
-
In order to engage the business and apply process practices that make a difference, we often must challenge the way people think about the way they execute work. To…
-
For Alvaro Caamaño (Business Process Architect, Intel), setting up a business process management (BPM) framework is like building a house: Without the right foundations and a…
-
To learn more about the goals, challenges, career paths, and future plans of today’s finance professionals, APQC launched the “People of Finance” series to share the stories…
-
Webinars & Videos|
Process Toolkit to Challenge the As-Is
In order to engage the business and apply process practices that make a difference, we often must challenge the way people think about the way they execute work. To…
-
Webinars & Videos|
World Class Journey- Implementing Business Process Management Across Intel Finance
In late 2018, Intel's Finance World Class Program triggered a project to design and implement a Business Process Management (BPM) framework. The goal of this effort was to…
-
Presentation Slides|
Process Toolkit to Challenge the As-Is
In order to engage the business and apply process practices that make a difference, we often must challenge the way people think about the way they execute work. To…
-
Presentation Slides|
World Class Journey- Implementing Business Process Management Across Intel Finance
In late 2018, Intel's Finance World Class Program triggered a project to design and implement a Business Process Management (BPM) framework. The goal of this effort was to…
-
This blinded, retrospective case study shares the story of a grassroots effort―the Finance in the Business program, a knowledge sharing program by finance for finance―to…
-
To combat operational silos limiting process improvement efforts, Vanguard developed a structured approach to engage the business in value stream mapping, which allowed it to…
Key performance indicators and benchmarking data related to your search results are available. Click "View All Measure Spotlight Results" to open the search results.