
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Case Study
Transformation in Order-to-Cash at HPE
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Articles
Making the Case for KM to STEM Workers and Leaders
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Reports & White Papers
Using Knowledge-Sensitive Measures to Evaluate KM's Impact in STEM Disciplines
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Data and Measures
Key Logistics Benchmarks: Food and Beverage Manufacturers Industry
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Data and Measures
Promoting KM and Making It Stick in the Software and Telecommunications Industries
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Webinars & Videos
Blockchain: Assessing the Realities and Opportunities of Implementation in Supply Chains
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Presentation Slides
Blockchain: Assessing the Realities and Opportunities of Implementation in Supply Chains
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Data and Measures
KM Benchmarks and Metrics: Services Industry Report
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Data and Measures
Workspace Trends in the Software and Data Management Industries
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Collections
Talent Optimization: Change Management, Process, and Technology Maturity
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Collections
Strategic HR Partnerships
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Collections
Avoiding Pitfalls in Fixing Finance
Featured Resources
Staff Selections
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Articles
The CFO's Role in Leading Strategy in the Post-COVID Era
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Infographics
How Organizational Size Affects Process Program Structures
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Articles
Understanding Management Layers & Spans of Control
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Articles
Encouraging Collaboration in the New Reality
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Articles
What Supply Chain Leaders Need to Know for 2021