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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Case Study
Transformation in Order-to-Cash at HPE
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Reports & White Papers
Using Knowledge-Sensitive Measures to Evaluate KM's Impact in STEM Disciplines
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Articles
Making the Case for KM to STEM Workers and Leaders
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Data and Measures
Key Logistics Benchmarks: Food and Beverage Manufacturers Industry
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Data and Measures
Supply Chain Analytics in the Manufacturing Industry
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Process Classification Framework
APQC Process Classification Framework (PCF) - Corrosion - PDF Version 1.1.1
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Data and Measures
Promoting KM and Making It Stick in the Petroleum and Chemical Industries
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Data and Measures
Promoting KM and Making It Stick in the Software and Telecommunications Industries
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Articles
Align the Knowledge Strategy to the Organization’s Strategic Framework and Business Objectives
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Webinars & Videos
Blockchain: Assessing the Realities and Opportunities of Implementation in Supply Chains
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Presentation Slides
Blockchain: Assessing the Realities and Opportunities of Implementation in Supply Chains
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Reports & White Papers
Operational KPI Benchmarking: Survey Summary
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Data and Measures
Operational KPI Benchmarking: Manufacturing and Services Sector Comparative Analysis
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Data and Measures
KM Benchmarks and Metrics: Petro-Chemical Industry Report
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Data and Measures
KM Benchmarks and Metrics: Services Industry Report
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
