
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Process Classification Framework
APQC Process Classification Framework (PCF) - Retail - PDF Version 7.2.1
-
Process Classification Framework
APQC Process Classification Framework (PCF) - Consumer Products - PDF Version 7.2.1
-
Process Classification Framework
APQC Process Classification Framework (PCF) - Retail - Excel Version 7.2.1
-
Process Classification Framework
APQC Process Classification Framework (PCF) - Consumer Products - Excel Version 7.2.1
-
Process Classification Framework
APQC Process Classification Framework (PCF) - Retail - PDF Version 6.1.1
-
Process Classification Framework
APQC Process Classification Framework (PCF) - Consumer Products - Excel Version 6.1.0
Featured Resources
Staff Selections
-
Reports & White Papers
2021 Process and Performance Management Priorities and Challenges Survey Report
-
Reports & White Papers
2021 Financial Management Priorities and Challenges Survey Summary Report
-
Reports & White Papers
Strategic Workforce Planning: Survey Report
-
Articles
Look to The Best to Get Back on Track with Supply Chain Planning
-
Articles
5 Recommendations for Excellent Content Management Processes