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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Case Study
Moving to HR Global Operations at Ericsson
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Webinars & Videos
Ericsson's HR Global Operations Journey
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Presentation Slides
Ericsson's HR Global Operations Journey
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Data and Measures
Key Human Capital Management Benchmarks: Consumer Products/Packaged Goods Industry Overview
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Case Study
Measuring Diversity and Inclusion at Sodexo
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Case Study
Reporting on Human Capital Management at Ericsson AB
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Articles
Measuring Diversity and Inclusion
Featured Resources
Staff Selections
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Webinars & Videos
Expanding the Value of Process Management: Seven Tenets
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Reports & White Papers
Evolving Practices in Enterprise Risk Management: Survey Summary Report
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Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
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Reports & White Papers
10 Steps to Get a KM Program Off the Ground
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
