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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Driving Effective Process Improvement Behavior Change
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Presentation Slides
Digital Process Transformation: A Value-Driven Approach
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Articles
Driving Value in Digital Process Transformation
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Presentation Slides
Let's Get Intentional About Accelerating and Sustaining Process Improvement Behavior Change
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Case Study
Establishing End-to-End Processes at Corporación Multi Inversiones (CMI) Case Study
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Presentation Slides
How UPS Empowers Employees to Conduct Their Own Process Improvement Efforts (Slides)
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Webinars & Videos
How UPS Empowers Employees to Conduct Their Own Process Improvement Efforts (Webinar)
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Articles
Turning the Ship: An HR Manager's Experience During a Business Transformation (Webinar Summary)
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Data and Measures
2017 Process and Performance Management Priorities and Challenges in the Professional Services Industry
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Articles
How Procurement Supports Organizational Agility
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Collections
Overcoming Organizational Resistance
Featured Resources
Staff Selections
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
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Articles
How Finance Leaders Improve Planning by Improving Visibility into Performance
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Articles
How Finance Teams Improve Their Focus on FP&A
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Reports & White Papers
Supply Chain Analytics Survey Report
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Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)
