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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Presentation Slides
Digital Process Transformation: A Value-Driven Approach
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Presentation Slides
Let's Get Intentional About Accelerating and Sustaining Process Improvement Behavior Change
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Articles
Driving Effective Process Improvement Behavior Change
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Articles
Driving Value in Digital Process Transformation
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Case Study
Establishing End-to-End Processes at Corporación Multi Inversiones (CMI) Case Study
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Presentation Slides
How UPS Empowers Employees to Conduct Their Own Process Improvement Efforts
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Webinars & Videos
How UPS Empowers Employees to Conduct Their Own Process Improvement Efforts
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Articles
Turning the Ship: An HR Manager's Experience During a Business Transformation (Webinar Summary)
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Data and Measures
2017 Process and Performance Management Priorities and Challenges in the Professional Services Industry
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Articles
How Procurement Supports Organizational Agility
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Collections
Overcoming Organizational Resistance
Featured Resources
Staff Selections
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Articles
The CFO's Role in Leading Strategy in the Post-COVID Era
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Infographics
How Organizational Size Affects Process Program Structures
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Articles
Understanding Management Layers & Spans of Control
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Articles
Encouraging Collaboration in the New Reality
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Articles
What Supply Chain Leaders Need to Know for 2021
