Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Data and Measures|
Expense Reimbursement Key Benchmarks: Consumer Products/Packaged Goods Industry
Prepared using APQC’s Open Standards Benchmarking® in Accounts Payable and Expense Reimbursement, the table below highlights Key Performance Indicator (KPI) benchmarks for…
-
Collections|
APQC's Process Classification Framework (PCF) - Cross-Industry and Industry-Specific Versions
This collection contains links to all the most recent versions of APQC's Process Classification Framework (PCF), including the cross-industry framework, all industry-specific…
-
Process Classification Framework|
APQC Process Classification Framework (PCF) - Corrosion - PDF Version 1.1.1
APQC's Process Classification Framework® (PCF) is a taxonomy of business processes that allows organizations to objectively track and compare their performance internally and…
-
Process Classification Framework|
APQC Process Classification Framework (PCF) - Consumer Products - Excel Version 6.1.0
Effective benchmarking requires common definitions and processes. Like a shared language, organizations need to make apples-to-apples comparisons to obtain accurate…
-
Supply chain leaders are well-positioned to play a critical role in helping organizations achieve their sustainability goals, especially by virtue of their work with…
-
Data and Measures|
Treasury Operations: Consumer Products/Packaged Goods Industry Practices Spotlight Report
Prepared using APQC’s Open Standards Benchmarking® data in Treasury Operations, this report highlights qualitative performance indicator (KPI) benchmarks and practices for…
-
Advances in technology and analytics present many opportunities to increase the efficiency and effectiveness of HR. The Trending Tools and Technologies in HR series uses APQC…
-
Advances in technology and analytics present many opportunities to increase the efficiency and effectiveness of HR. The Trending Tools and Technologies in HR series uses APQC…
-
Data and Measures|
Supply Chain Analytics in the Consumer Products/Packaged Goods Industry
This consumer products/packaged goods industry report shows the results from APQC's 2019 research into analytics and how it is used in various parts of the supply chain, how…
-
Data and Measures|
Supply Chain Analytics in the Manufacturing Industry
This manufacturing industry report shows the results from APQC's 2019 research into analytics and how it is used in various parts of the supply chain, how the efforts are…
-
Articles|
What It Takes To Improve Employee Engagement
30% of employees in the United States, and 16% of employees globally, are engaged at work. For many employers, employee engagement programs are failing to meet objectives…
-
Reports & White Papers|
Engagement & Employee Experience Survey Report: Consumer Products/Packaged Goods Industry
Find out how organizations in the consumer products/packaged goods industry are approaching engagement and the employee experience today. This industry-specific report, based…
-
Worker's today have many options when it comes to choosing where they work. But, employers have options too--options when it comes to engaging and retaining employees. Learn…
-
Data and Measures|
Digitalization In Manufacturing: Emerging Technology in Consumer Products/Packaged Goods
The future of work is increasing digital, and nowhere is that more evident than in manufacturing. APQC has gathered and analyzed information from 626 global organizations…