Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 7,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Prepared using data from APQC’s Open Standards Benchmarking in Human Capital Management (HCM), this collection highlights key performance indicator (KPI) benchmarks for…
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Data and Measures|
Manage Employee Information and Analytics Key Benchmarks: Retail and Wholesale Industry
Prepared using data from APQC’s Open Standards Benchmarking® portal, this article highlights benchmarks for the process group “Manage employee Information and analytics.”…
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Data and Measures|
Redeploy and Retire Key Benchmarks: Retail and Wholesale Industry
Prepared using APQC’s Open Standards Benchmarking® portal, this article highlights important measures and median metric values for the Redeploy and retire employees process…
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Data and Measures|
Reward and Retain Key Benchmarks: Retail and Wholesale Industry
A collection of key human capital benchmarks prepared from APQC’s Open Standards Benchmarking® in Reward and Retain Employees, these articles highlight reward and retain key…
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Data and Measures|
Talent Acquisition Key Benchmarks: Retail and Wholesale Industry
Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the Source, recruit, and select employees process for…
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Collections|
Talent Acquisition Key Benchmarks
Prepared using APQC’s Open Standards Benchmarking® portal, the articles in this collection highlight important measures and median metric values for the Source, recruit, and…
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Data and Measures|
HCM Strategy Key Benchmarks: Retail and Wholesale Industry
Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the Develop and manage HR plans, processes, and…
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Data and Measures|
HR Function Key Benchmarks: Retail and Wholesale Industry
Prepared using APQC's Open Standards Benchmarking® portal, this article highlights important measures and median metric values for HR organization processes in the retail and…
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Reports & White Papers|
Current State of the HR Function: Retail and Wholesale Industry
Based on the results of APQC's spring 2021 State of HR Survey, this report details how HR functions today are handling strategy, structure, process, staffing, technology, and…
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Data and Measures|
Training and Development Key Benchmarks: Retail and Wholesale Industry
Prepared using data from APQC’s Open Standards Benchmarking® in Develop, Train, and Counsel Employees, this article provides human capital management key performance…
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Collections|
Talent Development Practice Reports
These reports provide industry-specific perspectives into talent development practices. Topics include talent strategy, buy/borrow/build approaches, and the use of technology…
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Data and Measures|
Talent Development Practices: Retail and Wholesale Industry Report
This report explores practices used by organizations that completed APQC’s Open Standards Benchmarking® Talent Development Survey in 2021. Topics include talent strategy, buy…
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Data and Measures|
Talent Optimization Practices Report: Retail and Wholesale Industry
This report explores practices used by organizations that completed APQC’s Open Standards Benchmarking® Talent Acquisition and Optimization survey in 2020. This report…
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Data and Measures|
Strategic Workforce Planning: Retail and Wholesale Industry Report
Workforce planning entails identifying the capabilities that an organization needs and making plans for how the organization will obtain them. In the fourth quarter of 2020,…
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Data and Measures|
Talent Acquisition Practices Report: Retail and Wholesale Industry
Compare your talent acquisition practices to peers. This report provides a retail and wholesale industry perspective into talent acquisition practices. Topics include talent…
Measure Spotlight Results
(1 - 5 of 602 Results)Voluntary terminations as a percentage of total business entity employees
Percentage of employees with access to Employee Self-Service (ESS) system
Percentage of managers with access to Manager Self-Service (MSS) system
Employee turnover rate
Number of business entity employees per FTE that performs the process group "redeploy and retire employees"
