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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Achieving Benchmarking Excellence at Boeing
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Presentation Slides
Benchmarking: Two Tales of Success
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Webinars & Videos
Benchmarking: Two Tales of Success
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Data and Measures
Business Process Management Maturity Benchmarks: Services Industry
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Articles
How Value Chains Can Help Organizations Bust Through Silos
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Presentation Slides
Value Chains, Policy Busting and Concept Models - Key Engineering Techniques for Escaping Silos
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Reports & White Papers
Trends in Data Analytics Survey Summary: Manufacturing Sector vs. Services Sector
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Case Study
Integrating Process Frameworks and Certification Standards: An Interview with Cyril Checroun
Featured Resources
Staff Selections
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Articles
The CFO's Role in Leading Strategy in the Post-COVID Era
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Infographics
How Organizational Size Affects Process Program Structures
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Articles
Understanding Management Layers & Spans of Control
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Articles
Encouraging Collaboration in the New Reality
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Articles
What Supply Chain Leaders Need to Know for 2021
