Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 7,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
Reward and Retain Key Benchmarks: Food and Beverage Manufacturers Industry
A collection of key human capital benchmarks prepared from APQC’s Open Standards Benchmarking® in Reward and Retain Employees, these articles highlight reward and retain key…
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In order to engage the business and apply process practices that make a difference, we often must challenge the way people think about the way they execute work. To…
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Webinars & Videos|
Process Toolkit to Challenge the As-Is
In order to engage the business and apply process practices that make a difference, we often must challenge the way people think about the way they execute work. To…
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Presentation Slides|
Process Toolkit to Challenge the As-Is
In order to engage the business and apply process practices that make a difference, we often must challenge the way people think about the way they execute work. To…
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In order to engage the business and apply process practices that make a difference, we often must challenge the way people think about the way they execute work. To…
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Presentation Slides|
How PepsiCo Is Transforming the Traditional Employee Survey
In this APQC webinar, PepsiCo’s Christopher Rotolo (vice president of PepsiCo’s global talent management and organization development) shares how PepsiCo re-imagined the way…
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Webinars & Videos|
How PepsiCo Is Transforming the Traditional Employee Survey
In this APQC webinar, PepsiCo’s Christopher Rotolo (vice president of PepsiCo’s global talent management and organization development) shares how PepsiCo re-imagined the way…
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Worker's today have many options when it comes to choosing where they work. But, employers have options too--options when it comes to engaging and retaining employees. Learn…
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Case Study|
Measuring Diversity and Inclusion at Sodexo
Find out how Sodexo--a DiversityInc Top 50 Hall of Fame inductee (an honor bestowed to only six U.S. companies)--measures diversity and inclusion for its U.S. operations. …
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In this APQC Webinar, Mitch Beckman, VP HR at Webber, shares his organization's formula for excellence, including a coaching strategy to ultimately improve performance and…
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Presentation Slides|
In The Pursuit of Excellence at Webber
In this APQC Webinar, Mitch Beckman, VP HR at Webber, shares his organization's formula for excellence, including a coaching strategy to ultimately improve performance and…
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Webinars & Videos|
In The Pursuit of Excellence at Webber
In this APQC Webinar, Mitch Beckman, VP HR at Webber, shares his organization's formula for excellence, including a coaching strategy to ultimately improve performance and…
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Data and Measures|
Workspace Trends in the Consumer Products and Retail Industries
In 2016, APQC conducted an "Envisioning the Workspace of the Future" survey to gain insight into the modern work experience — everything from innovative office design and…
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Collections|
The Path to Predictive Workforce Analytics Success
This collection contains articles on six steps that are core to having success with predictive workforce analytics. The steps are based on APQC and Talent Analytics, Corp…
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Articles|
Classic Knowledge Transfer Approaches: Identification and Transfer of Critical Job-Related Knowledge
APQC has conducted three large-scale best practices studies to investigate how organizations identify, capture, and transfer critical knowledge. Throughout this research, one…
Measure Spotlight Results
(1 - 5 of 602 Results)Number of business entity employees per FTE that performs the process group "redeploy and retire employees"
Number of business entity employees per FTE that performs the process group "reward and retain employees"
Number of business entity employees per FTE that performs the process group "recruit, source, and select employees"
Number of business entity employees per HR function FTE
Personnel cost to perform the HR function as a percentage of total HR function cost
