Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
Planning and Management Accounting Key Benchmarks: Retail and Wholesale Industry
Prepared using data from APQC's Open Standards Benchmarking® in planning and management accounting, this table highlights planning and management accounting key performance…
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Data and Measures|
Accounts Payable Practices Report: Retail and Wholesale Industry
APQC conducts ongoing survey research on accounts payable and expense reimbursement performance to help organizations assess the structure, performance, and practice of their…
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Data and Measures|
Customer Credit and Invoicing Key Benchmarks: Retail and Wholesale Industry
Prepared using data from APQC’s Open Standards Benchmarking in customer invoicing and credit, this table highlights financial management customer invoicing and credit key…
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Case Study|
Transformation in Order-to-Cash at HPE
APQC recently spoke with Anshuman Kar, Vice President, Global Operations, about HPE’s transformation journey for the quote-to-cash value chain. This case study summarizes how…
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Case Study|
Preparing for the Next Level of Financial Planning and Analysis: Global Tech Company Case Study
In March of 2019, APQC interviewed the finance lead at a large global technology company that offers a wide range of products and services. According to the finance lead, the…
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Data and Measures|
Preparing for the Next Level of Financial Planning and Analysis: Retail and Wholesale Industry Spotlight
APQC and the Association for Financial Professionals (AFP) conducted a survey to understand where Financial Planning & Analysis (FP&A) stands regarding current tools,…
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Reports & White Papers|
Ten Characteristics Shared Among Best-in-Class Finance Functions: Lessons from a Transforming Field
APQC conducted a case study research project seeking best practices from organizations transforming their finance and accounting functions and gathered qualitative data and…
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Case Study|
Planning Without Budgets: LT Apparel
This case study describes how New York-based LT Apparel Group, a privately-held supplier of children’s clothing, replaced its traditional, spreadsheet-based semiannual…
Measure Spotlight Results
(1 - 5 of 1059 Results)Cycle time in days to generate complete and correct billing data
Cycle time in days to resolve adjustments
Total number of invoices billed to customers (current and delinquent) per FTE that performs the process "manage and process collections"
Number of invoices processed per FTE that performs the process "process accounts receivable (AR)"
Number of adjustments/deductions per FTE that performs the process "manage and process adjustments/deductions"
