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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures
Finance Shared Services Key Benchmarks: Petroleum/Chemical Industry
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Articles
Using Lessons Learned to Manage Project Knowledge at Saudi Aramco
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Collections
Managing Change
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Presentation Slides
Managing Project Knowledge Through a Lessons Learned Process
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Webinars & Videos
Managing Project Knowledge Through a Lessons Learned Process
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Presentation Slides
Designing a World Class Opportunity to Order Process
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Articles
Standardizing and Optimizing the Opportunity-to-Order Process at Cherwell Software
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Articles
ConocoPhillips Rides the Storm of Change in KM
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Case Study
Managing Project Knowledge at Fujitsu LTD
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Collections
Strategic Planning Reports
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
