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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Embed KM Support Roles in the Business
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Articles
How to Build KM into Daily Work: Executive Summary
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Articles
Make It Easy to Contribute, Access, and Reuse Enterprise Knowledge
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Articles
Build KM into the Structures That Define and Guide Work
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Articles
Integrate KM into Performance Evaluations and Criteria for Career Progression
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Reports & White Papers
How to Build KM into Daily Work: Make KM Intuitive, Embedded, and Easy
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Webinars & Videos
Tips to Motivate Knowledge Sharing and Reuse (Community Call)
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Presentation Slides
Tips to Motivate Knowledge Sharing and Reuse (Slides)
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Case Study
How Pfizer Deploys Knowledge Management at the Site Level
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Data and Measures
Promoting KM and Making It Stick in the Healthcare and Pharmaceutical Industries
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Articles
Practical Knowledge Sharing for Colleagues by Colleagues at AbbVie
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Presentation Slides
Applying a 'For Colleagues, By Colleagues' KM Strategy (Slides)
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Articles
Provide Training and Guidance for Community of Practice Roles
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Articles
Formal and Informal Ways to Recognize Community Contributions
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Presentation Slides
Increasing Your Influence to Deliver Results
Featured Resources
Staff Selections
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
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Articles
How Finance Leaders Improve Planning by Improving Visibility into Performance
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Articles
How Finance Teams Improve Their Focus on FP&A
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Reports & White Papers
Supply Chain Analytics Survey Report
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Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)
