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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Webinars & Videos
An Interactive Conversation with 2020 Excellence in KM Recipients
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Presentation Slides
An Interactive Conversation with 2020 Excellence in KM Recipients
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Presentation Slides
Setting up a Community of Practice for Data Scientists
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Presentation Slides
10 Reasons Why You Need a Super User Network A-SAP
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Articles
People-Driven Communities of Practice at BBVA
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Articles
How Corporación Multi Inversiones (CMI) Leverages Super Users for Knowledge Transfer
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Articles
Collaboration Without Chaos at IFC
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Presentation Slides
Is Collaboration without Chaos Possible?
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Articles
A Well-Designed Launch Process Positions Communities of Practice for Success
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Articles
Five Classic Engagement Tactics for Communities of Practice
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Articles
Four Proven Strategies to Evaluate Communities of Practice
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Articles
Provide Training and Guidance for Community of Practice Roles
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Articles
The Role of Enterprise Social Networking in Communities of Practice
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Articles
Activity Feeds Streamline the Community of Practice User Experience
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Articles
Next-Generation Communities of Practice: Executive Summary
Featured Resources
Staff Selections
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Reports & White Papers
2021 Process and Performance Management Priorities and Challenges Survey Report
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Reports & White Papers
2021 Financial Management Priorities and Challenges Survey Summary Report
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Reports & White Papers
Strategic Workforce Planning: Survey Report
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Articles
Look to The Best to Get Back on Track with Supply Chain Planning
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Articles
5 Recommendations for Excellent Content Management Processes
