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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Presentation Slides
Exploring Excellence in Knowledge Management
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Webinars & Videos
Exploring Excellence in Knowledge Management
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Presentation Slides
Setting up a Community of Practice for Data Scientists
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Presentation Slides
10 Reasons Why You Need a Super User Network A-SAP
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Articles
People-Driven Communities of Practice at BBVA
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Articles
How Corporación Multi Inversiones (CMI) Leverages Super Users for Knowledge Transfer
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Articles
Collaboration Without Chaos at IFC
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Presentation Slides
Is Collaboration without Chaos Possible?
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Case Study
Knowledge Management at Metlife
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Case Study
Next-generation Communities of Practice: Financial Services Organization Case Study
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Case Study
Managing Project Knowledge at Fujitsu LTD
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Presentation Slides
Designing a KM Program With Strong Adoption, Leadership Alignment and Concrete Metrics
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Articles
Designing a KM Program With Strong Adoption, Leadership Alignment and Metrics at Hewlett Packard Enterprise
Featured Resources
Staff Selections
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Reports & White Papers
2021 Process and Performance Management Priorities and Challenges Survey Report
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Reports & White Papers
2021 Financial Management Priorities and Challenges Survey Summary Report
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Reports & White Papers
Strategic Workforce Planning: Survey Report
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Articles
Look to The Best to Get Back on Track with Supply Chain Planning
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Articles
5 Recommendations for Excellent Content Management Processes
