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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Webinars & Videos
An Interactive Conversation with 2020 Excellence in KM Recipients
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Presentation Slides
Exploring Excellence in Knowledge Management
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Webinars & Videos
Exploring Excellence in Knowledge Management
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Articles
A Well-Designed Launch Process Positions Communities of Practice for Success
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Articles
Five Classic Engagement Tactics for Communities of Practice
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Articles
Four Proven Strategies to Evaluate Communities of Practice
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Articles
Provide Training and Guidance for Community of Practice Roles
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Articles
The Role of Enterprise Social Networking in Communities of Practice
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Articles
Activity Feeds Streamline the Community of Practice User Experience
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Articles
Next-Generation Communities of Practice: Executive Summary
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Reports & White Papers
Next-Generation Communities of Practice (Best Practices Report)
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Presentation Slides
Communities of Practice: A Decade of Evolution
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Webinars & Videos
Communities of Practice: A Decade of Evolution (Community Call)
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
