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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Collections
Enterprise Content and Collaboration in the Cloud
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Data and Measures
Virtual Collaboration in the Financial Services/Banking Industry
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Data and Measures
Virtual Collaboration in the Education Industry
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Webinars & Videos
An Interactive Conversation with 2020 Excellence in KM Recipients
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Presentation Slides
An Interactive Conversation with 2020 Excellence in KM Recipients
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Presentation Slides
Supporting Institutional Change Through Employee Engagement and Process Improvement
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Presentation Slides
Giving Counselors and Support Staff Some Love
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Articles
Engaging Employees in Process at Michigan State University
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Webinars & Videos
Giving Counselors and Support Staff Some Love
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Webinars & Videos
Supporting Institutional Change Through Employee Engagement and Process Improvement
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Articles
Empowering Counselors and Support Staff with ProUnitas
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Data and Measures
Enterprise Content and Collaboration in the Cloud: Financial Services/Banking Industry
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Presentation Slides
Exploring Excellence in Knowledge Management
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Webinars & Videos
Exploring Excellence in Knowledge Management
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Articles
How Teach for America Aligns Knowledge Management and Adult Learning
Featured Resources
Staff Selections
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Reports & White Papers
2021 Process and Performance Management Priorities and Challenges Survey Report
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Reports & White Papers
2021 Financial Management Priorities and Challenges Survey Summary Report
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Reports & White Papers
Strategic Workforce Planning: Survey Report
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Articles
Look to The Best to Get Back on Track with Supply Chain Planning
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Articles
5 Recommendations for Excellent Content Management Processes
