
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Presentation Slides
How PepsiCo Is Transforming the Traditional Employee Survey
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Webinars & Videos
How PepsiCo Is Transforming the Traditional Employee Survey
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Presentation Slides
Let's Get Intentional About Accelerating and Sustaining Process Improvement Behavior Change
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Articles
Driving Effective Process Improvement Behavior Change
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Infographics
Predictive Workforce Analytics: Do's and Don'ts
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Reports & White Papers
Blueprint for Success: Training and Development
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Presentation Slides
Tune up Your Training Process Using Benchmarks and Best Practices
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Webinars & Videos
Tune up Your Training Process Using Benchmarks and Best Practices
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Case Study
Measuring Diversity and Inclusion at Sodexo
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Case Study
Employee Development Best Practices: SAS Institute
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Reports & White Papers
Human Capital Management Strategy: Blueprint for Success
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Articles
Three Success Factors for Sharing Project Knowledge
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Articles
Managing Project Knowledge (Study Overview)
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Reports & White Papers
Managing Project Knowledge
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Articles
Step Six: Measure The Impact of Predictive Workforce Analytics Projects
Featured Resources
Staff Selections
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Articles
The CFO's Role in Leading Strategy in the Post-COVID Era
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Infographics
How Organizational Size Affects Process Program Structures
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Articles
Understanding Management Layers & Spans of Control
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Articles
Encouraging Collaboration in the New Reality
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Articles
What Supply Chain Leaders Need to Know for 2021