
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Managing a Finance Career, with Ganesh Panchanathan
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Articles
Robotic Process Automation: Trending Tools and Technologies in HR
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Articles
Cognitive Computing: Trending Tools and Technologies in HR
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Articles
Data and Analytics: Trending Tools and Technologies in HR
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Articles
Advice for Using RPA in HR Shared Services
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Case Study
How PepsiCo Transformed Its Approach To Employee Engagement
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Articles
What It Takes To Improve Employee Engagement
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Webinars & Videos
How PepsiCo Is Transforming the Traditional Employee Survey
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Presentation Slides
How PepsiCo Is Transforming the Traditional Employee Survey
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Case Study
Ericsson's HR Automation Journey
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Presentation Slides
How RPA Can Transform and Accelerate Shared Services
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Webinars & Videos
How RPA Can Transform and Accelerate Shared Services
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Case Study
Developing the Future Skillsets of Procurement Professionals at Lululemon Athletica
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Infographics
Predictive Workforce Analytics: Do's and Don'ts
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Case Study
Training and Developing Finance Talent at Verizon
Featured Resources
Staff Selections
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Reports & White Papers
2021 Process and Performance Management Priorities and Challenges Survey Report
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Reports & White Papers
2021 Financial Management Priorities and Challenges Survey Summary Report
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Reports & White Papers
Strategic Workforce Planning: Survey Report
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Articles
Look to The Best to Get Back on Track with Supply Chain Planning
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Articles
5 Recommendations for Excellent Content Management Processes