Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 7,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Case Study|
Measuring Diversity and Inclusion at Sodexo
Find out how Sodexo--a DiversityInc Top 50 Hall of Fame inductee (an honor bestowed to only six U.S. companies)--measures diversity and inclusion for its U.S. operations. …
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Case Study|
Reporting on Human Capital Management at Ericsson AB
An important part of HR strategy setting is measuring the outcomes and value of human capital processes, and leveraging employee data and workforce analytics as key inputs…
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Articles|
Measuring Diversity and Inclusion
When it comes to measuring diversity, simple headcounts will no longer suffice. Organizations are in need of ways to also measure inclusion and to demonstrate the return on…
Measure Spotlight Results
(1 - 5 of 602 Results)Voluntary terminations as a percentage of total business entity employees
Percentage of employees with access to Employee Self-Service (ESS) system
Percentage of managers with access to Manager Self-Service (MSS) system
Employee turnover rate
Number of business entity employees per FTE that performs the process group "redeploy and retire employees"
