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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures
2019 Knowledge Management Priorities in the Petroleum and Chemicals Industries
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Articles
Using Mobile Apps to Deliver Knowledge at the Teachable Moment
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Articles
Using Cloud and Mobile for Communities of Practice
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Articles
Mentoring as a Catalyst for Knowledge Transfer and Network Building: Research from APQC
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Presentation Slides
Enabling Knowledge Capture and Transfer through Video on Demand and Ask an Expert Programs
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Presentation Slides
Taking KM Mobile
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Articles
Taking Knowledge Management Mobile at Nalco
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Articles
Enabling Knowledge Capture and Transfer with Video and Ask-An-Expert Systems at Praxair
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Articles
Provide Mobile Apps to Connect People to Content through Smartphones and Tablets
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Articles
Use Scope, Metadata, and Manual Curation to Ensure That Search Functions Return the Most Relevant Results
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Articles
Use Technology Migrations as an Opportunity to Clear Out Outdated Content
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Articles
For Content Contributions, Balance Metadata Requirements With a Streamlined User Experience
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Articles
Video and Multimedia: An Emerging Field in Enterprise Content Management
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Infographics
Managing the Content Life Cycle: How Best-Practice Organizations Get It Right
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Webinars & Videos
A Customer-centric Approach to Connecting People to Content - January 2015 - KM Community Call
Featured Resources
Staff Selections
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Reports & White Papers
Best Practices for Knowledge Management Excellence: 2019
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
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Reports & White Papers
Upping Your Change Engagement Game
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Articles
How Finance Leaders Improve Planning by Improving Visibility into Performance
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Articles
Better Together: Forming KM Partnerships and Alliances
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Articles
How Finance Teams Improve Their Focus on FP&A
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Reports & White Papers
Supply Chain Analytics Survey Report
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Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)
