Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Data and Measures|
IT Organization Performance Practices Report: Petroleum/Chemical Industry
This presentation provides a summary of practices in the petroleum/chemical industry related to strategy/structure, analytics, management of electronic information, IT…
-
Data and Measures|
IT Organization Performance Practices Report: Government/Military Industry
This presentation provides a summary of practices in the government/military industry related to strategy/structure, analytics, management of electronic information, IT…
-
Data and Measures|
IT Organization Performance Key Benchmarks: Petroleum/Chemical Industry
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. Prepared using data from APQC’s Open Standards…
-
Data and Measures|
IT Organization Performance Key Benchmarks: Government/Military Industry
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. Prepared using data from APQC’s Open Standards…
Measure Spotlight Results
(1 - 5 of 23 Results)Percentage of total IT cost, excluding depreciation/amortization, allocated to process group "manage the business of information technology"
Number of IT FTEs that perform the process group "manage the business of information technology" per $1 billion revenue
Percentage of business entity IT FTEs who perform the process group "manage the business of information technology"
Time in weeks to close an identified IT skill or capability gap
IT strategy and governance cost as a percentage of total IT cost, excluding depreciation/amortization
