Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 7,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Finding qualified talent is one of the biggest challenges for employers today. In this written interview, Heidi Gerhard, director of leadership, organizational capability and…
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Articles|
Training and Development—Program Essentials
Organizations have many different approaches to providing training and development, but not all approaches are created equal. This article describes nine essential practices…
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Articles|
Career Development—Program Essentials
Best-practice organizations are becoming more sophisticated in their use of career development tools. These advances in career development aim to ensure that employees remain…
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Reports & White Papers|
Blueprint for Success: Training and Development
APQC’s Training and Development Blueprint for Success offers tools and techniques for fine-tuning learning processes to generate maximum value from limited resources. Inside…
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Case Study|
Performance and Career Management at MITRE
Regardless of profession, generation, or career stage, today’s employees want continuous learning and the chance to apply what they have learned through new career…
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Podcasts|
Workforce Planning Gets an Upgrade
Yesterday’s workforce planning won’t cut it today. Find out why and what needs to change in this APQC human capital management podcast, sponsored by T.H. Easter Consulting…
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Organizations benefit when project teams proactively contribute their knowledge and leverage the insights, lessons, and examples shared by their peers. APQC’s study Managing…
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With the current pace of change in the business world, strategic workforce plans become outdated soon after completion. The best-practice organizations in APQC's Strategic…
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Articles|
Top Approaches for Closing Talent Gaps
Talent gaps are a pervasive organizational challenge. Business change is happening at such a pace that workers and employers are struggling to keep up with the most critical…
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What do experienced workforce planners see for the future of the strategic workforce planning process? Find out in this article based on APQC's Strategic Workforce Planning:…
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When strategic workforce planning is conducted well, the organizational benefits are great. This is among the findings of APQC's Strategic Workforce Planning: Best and Next…
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Analytics play the central supporting role in strategic workforce planning programs at every best-practice organization in APQC's Strategic Workforce Planning Best and Next…
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To be effective, strategic workforce planning should be a collaborative process, involving many stakeholders. This is a key finding of APQC's Strategic Workforce Planning…
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The answer to this question is clear for best-practices organizations in APQC's Strategic Workforce Planning Best and Next Practices study. Learn how these organizations have…
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Best-practice organizations from APQC's Strategic Workforce Planning: Best and Next Practices study have robust approaches for assessing talent demand and supply. This…
Measure Spotlight Results
(1 - 5 of 602 Results)Voluntary terminations as a percentage of total business entity employees
Percentage of employees with access to Employee Self-Service (ESS) system
Number of FTEs that perform the HR function per $1 billion revenue
Involuntary terminations as a percentage of total business entity employees
Percentage of managers with access to Manager Self-Service (MSS) system
