Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
Accounts Payable Key Benchmarks: Pharmaceutical Industry
Prepared using data from APQC’s Open Standards Benchmarking in accounts payable, this table highlights financial management key performance indicator (KPI) benchmarks for…
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Jones Lange LaSalle’s product management group struggled to engage employees in knowledge management. To combat this problem, the team used design thinking and service design…
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MOXA is a leading serial devices manufacturer and one of the top three industrial communication devices manufacturers. This case study, provided courtesy of APQC member PwC…
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The global microchip shortage is driving production delays across industries and around the world. But semiconductor manufacturers can’t just “go make more.” In this podcast,…
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Reports & White Papers|
Digital Twin: The Age of Aquarius in Construction and Real Estate
This white paper provides an overview of digital twin technology and why C-suite leaders should begin adopting digital twins as a conduit for their digital real estate…
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Collections|
Supply Chain Management Blueprints for Success Reports
This collection features content from the following APQC's Blueprint for Success reports in supply chain planning, procurement, manufacturing, and logistics.
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Choosing the right quality methodologies is critical for organizations ability to mature their processes, think strategically, and grow their value. But how can organizations…
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Webinars & Videos|
Launching the Right Quality Initiatives
With so many quality methodologies—like Lean, DMAIC, and Six Sigma—at your fingertips, how do you choose the right one for your organization? Paul Orton discusses how…
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Presentation Slides|
Launching the Right Quality Initiatives
With so many quality methodologies—like Lean, DMAIC, and Six Sigma—at your fingertips, how do you choose the right one for your organization? Paul Orton discusses how…
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In March 2020, APQC hosted a webinar where KM leaders from the U.S. Army Engineer Research and Development Center, REI Systems, and Amgen described ways to formally integrate…
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Webinars & Videos|
Embedding KM: The U.S. Army, REI Systems, and Amgen Discuss Ways to Build KM into Work
In March 2020, APQC hosted a webinar where KM leaders from the U.S. Army Engineer Research and Development Center, REI Systems, and Amgen described ways to formally integrate…
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Reports & White Papers|
Using Knowledge-Sensitive Measures to Evaluate KM's Impact in STEM Disciplines
This white paper explains how STEM fields track knowledge acquisition and application and how knowledge management (KM) programs can align with this measurement approach to…
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Knowledge management (KM) has a natural affinity with science, technology, engineering, and math (STEM) disciplines. However, STEM workers themselves may not know what KM is,…
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A real-estate organization’s change management team could not provide sufficient support to projects. It was responsible for change project execution but did not have…
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Presentation Slides|
Improving Process Execution & Lowering Risk through Knowledge Management
Have you read a standard operation procedure (SOP) lacking any insight on how to do your job or spent an overwhelming amount of time searching for additional information and…