
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures
Direct and Indirect Procurement Costs: Mining Industry
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Data and Measures
Talent Optimization Practices Report: Mining Industry
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Data and Measures
IT Application Development and Maintenance Key Benchmarks: Mining Industry
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Data and Measures
2021 PPM Priorities and Challenges: Services Sector
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Collections
Accounts Receivable and Collections Key Benchmarks
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Data and Measures
Accounts Receivable and Collections Key Benchmarks: Mining Industry
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Data and Measures
Reward and Retain Key Benchmarks: Mining Industry
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Data and Measures
Talent Acquisition Practices Report: Mining Industry
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Data and Measures
Digital Transformation of the Finance Function: Mining Industry Practices Report
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Data and Measures
Redeploy and Retire Key Benchmarks: Mining Industry
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Data and Measures
Talent Acquisition Key Benchmarks: Mining Industry
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Collections
Talent Acquisition Key Benchmarks
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Presentation Slides
Launching the Right Quality Initiatives
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Articles
Building A Quality Management System at InnovaPrep
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Webinars & Videos
Launching the Right Quality Initiatives
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration