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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Collections
Supply Chain Management Blueprints for Success Reports
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Infographics
What Makes Tata Steel Excellent at KM?
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Articles
Communities of Practice: Advice from KM Leaders
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Presentation Slides
Launching the Right Quality Initiatives
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Articles
Building A Quality Management System at InnovaPrep
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Webinars & Videos
Launching the Right Quality Initiatives
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Case Study
Excellence in Knowledge Management at Tata Steel
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Data and Measures
Planning and Management Accounting Key Benchmarks: Pharmaceutical Industry
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Articles
Embedding KM: The U.S. Army, REI Systems, and Amgen Discuss Ways to Build KM into Work
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Webinars & Videos
Embedding KM: The U.S. Army, REI Systems, and Amgen Discuss Ways to Build KM into Work
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Reports & White Papers
Using Knowledge-Sensitive Measures to Evaluate KM's Impact in STEM Disciplines
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Articles
Making the Case for KM to STEM Workers and Leaders
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Presentation Slides
Improving Process Execution & Lowering Risk through Knowledge Management
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Articles
Improving Process Execution Through Knowledge Management at Amgen
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Data and Measures
Key Customer Credit and Invoicing Benchmarks at a Glance: Industrial Products Industry
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
