Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Reports & White Papers|
Reasons To Invest In Content Management
The importance of investing in enterprise content management processes and structures is becoming more apparent among organizations. Over time, the lack of effective…
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Data and Measures|
2023 Managing Process Knowledge: Services Industry Report
In 2023, APQC conducted research to identify the correlation between process performance and knowledge management to maximize process performance, mitigate risks, and improve…
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At APQC’s 2019 KM Conference, Knowledge Management Practice Support Lawyer Andrew Stanger discussed why Mayer Brown decided to implement a federated KM structure and the…
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Presentation Slides|
Using a Two-Tier Knowledge Management Structure
In this presentation from APQC's 2019 KM Conference, Andrew Stanger with Mayer Brown LLP examines the role of a two-tier knowledge management structure with both a central…