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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Analyzing Knowledge Risks and Gaps
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Webinars & Videos
Knowledge Mapping in Action (Community Call)
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Presentation Slides
Knowledge Mapping in Action
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Articles
Knowledge Mapping in Action (Executive Summary)
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Reports & White Papers
Knowledge Mapping in Action (Best Practices Report)
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Case Study
Knowledge Mapping in Action: The Goodyear Tire & Rubber Company
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Articles
Three Success Factors for Sharing Project Knowledge
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Reports & White Papers
Managing Project Knowledge
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Articles
Managing Project Knowledge (Study Overview)
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Articles
Classic Knowledge Transfer Approaches: Identification and Transfer of Critical Job-Related Knowledge
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Articles
Knowledge Transfer Approaches: Leveraging Retirees and Integration with the Employment Lifecycle
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Collections
Retaining Today’s Knowledge for Tomorrow’s Work Force
Featured Resources
Staff Selections
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Webinars & Videos
Expanding the Value of Process Management: Seven Tenets
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Reports & White Papers
Evolving Practices in Enterprise Risk Management: Survey Summary Report
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Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
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Reports & White Papers
10 Steps to Get a KM Program Off the Ground
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
