
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,200 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
Customer Credit and Invoicing Key Benchmarks: Automotive Industry
Prepared using data from APQC’s Open Standards Benchmarking in customer invoicing and credit, this table highlights financial management customer invoicing and credit key…
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Data and Measures|
Customer Credit and Invoicing Key Benchmarks: Insurance Industry
Prepared using data from APQC’s Open Standards Benchmarking in customer invoicing and credit, this table highlights financial management customer invoicing and credit key…
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Data and Measures|
Customer Credit and Invoicing Key Benchmarks: Financial Services/Banking Industry
Prepared using data from APQC’s Open Standards Benchmarking in customer invoicing and credit, this table highlights financial management customer invoicing and credit key…
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Logistics Key Benchmarks
APQC has chosen a set of key benchmarks that are important for organizations to monitor and benchmark with other organizations in their industry. Featuring data from APQC’s…
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Procurement Key Benchmarks
Featuring data from APQC's Open Standards Benchmarking in Procurement, these articles highlight the median performance level on important procurement benchmarks for…
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Supply Chain Management Key Benchmarks
Featuring APQC's Open Standards Benchmarking data for supply chain planning, procurement, manufacturing, and logistics, these articles highlight important supply chain…
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Data and Measures|
AI in the HR Function Survey Report: Automotive Industry
In the second half of 2024, HR leaders from across the globe and across industries answered questions about their objectives for using AI, practices related to using AI, and…
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Product Development Key Benchmarks
This collection contains key benchmarks for product development across industries and within selected industries.
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Data and Measures|
AI in the HR Function Survey Report: Financial Services/Banking Industry
In the second half of 2024, HR leaders from across the globe and across industries answered questions about their objectives for using AI, practices related to using AI, and…
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Data and Measures|
AI in the HR Function Survey Report: Insurance Industry
In the second half of 2024, HR leaders from across the globe and across industries answered questions about their objectives for using AI, practices related to using AI, and…
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Data and Measures|
AI in the HR Function Survey Report: Software/Technology Industry
In the second half of 2024, HR leaders from across the globe and across industries answered questions about their objectives for using AI, practices related to using AI, and…
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Data and Measures|
Supply Chain Planning Technology and Visibility: Mining Industry
APQC conducted research in supply chain planning to gain deeper insights into its current state at the end of 2024. The purpose of this research is to learn about…
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Manufacturing Key Benchmarks
These manufacturing benchmarks were prepared using data from APQC’s Open Standards Benchmarking (OSB) in Manufacturing. This collection includes articles that provide median…
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AI in the HR Function
AI is expected to transform how HR works, what HR works on, and how HR engages with key stakeholders.In the second half of 2024 APQC conducted an Open Standards Benchmarking®…
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Data and Measures|
Supply Chain Planning Strategy and Culture: Mining Industry
APQC conducted research in supply chain planning to gain deeper insights into its current state at the end of 2024. The purpose of this research is to learn about…