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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Case Study
How a Large Software Company Engages Employees in Communities
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Articles
People-Driven Communities of Practice at BBVA
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Articles
How Corporación Multi Inversiones (CMI) Leverages Super Users for Knowledge Transfer
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Presentation Slides
10 Reasons Why You Need a Super User Network A-SAP
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Presentation Slides
Setting up a Community of Practice for Data Scientists
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Articles
Collaboration Without Chaos at IFC
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Presentation Slides
Is Collaboration without Chaos Possible?
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Articles
Strengthening Communities with Low Burden, High Impact Webinars (Community Call Summary)
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Presentation Slides
Strengthening Communities with Low Burden, High Impact Webinars
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Webinars & Videos
Strengthening Communities with Low Burden, High Impact Webinars (Community Call)
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Case Study
Next-generation Communities of Practice: Financial Services Organization Case Study
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Case Study
Next-generation Communities of Practice: WSP Global Case Study
Featured Resources
Staff Selections
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Reports & White Papers
2020 Process & Performance Management Priorities & Challenges Survey Report
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Articles
Data Visualization in Accounting
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Articles
Engagement & The Employee Experience: Survey Highlights
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Articles
Prioritize KM Roles in the Business Over Expanding the KM Core Team
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Articles
Enhancing Employee Engagement in the Digital Workplace
