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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Tools & Templates
KM Program Structure & Staffing Examples: Excellence in Knowledge Management Recipients
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Articles
Communities of Practice: Advice from KM Leaders
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Infographics
What Makes Arup Excellent at KM?
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Case Study
Excellence in Knowledge Management at Arup
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Data and Measures
Procurement Key Benchmarks: Services Industry
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Reports & White Papers
Using Knowledge-Sensitive Measures to Evaluate KM's Impact in STEM Disciplines
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Articles
Making the Case for KM to STEM Workers and Leaders
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Data and Measures
Key Logistics Benchmarks: Industrial Products Industry
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Data and Measures
Key Logistics Benchmarks: Food and Beverage Manufacturers Industry
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Data and Measures
Supply Chain Analytics in the Manufacturing Industry
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Collections
Emerging Technologies for Knowledge Management
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Articles
Knowledge Transfer at Shepley Bulfinch
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Data and Measures
Promoting KM and Making It Stick in the Services Industry
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Webinars & Videos
Shepley Bulfinch’s Experiments in Tacit Knowledge Transfer (Community Call)
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Presentation Slides
Shepley Bulfinch’s Experiments in Tacit Knowledge Transfer
Featured Resources
Staff Selections
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Webinars & Videos
Expanding the Value of Process Management: Seven Tenets
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Reports & White Papers
Evolving Practices in Enterprise Risk Management: Survey Summary Report
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Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
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Reports & White Papers
10 Steps to Get a KM Program Off the Ground
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
