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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Setting Up a Benefits Realization Framework at ADP
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Articles
Tools to Transform and Streamline Processes with the Rand Group
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Articles
Standardizing and Optimizing the Opportunity-to-Order Process at Cherwell Software
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Presentation Slides
Designing a World Class Opportunity to Order Process
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Presentation Slides
Enabling Technology for Digital Transformation and Streamlined Processes
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Presentation Slides
Creating a Culture of Outcomes
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Articles
Embed KM Support Roles in the Business
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Articles
How to Build KM into Daily Work: Executive Summary
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Case Study
Integrating Talent Management to Build Digital Capabilities
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Articles
Design KM Solutions to Tackle a Clear Business Problem
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Articles
Make It Easy to Contribute, Access, and Reuse Enterprise Knowledge
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Articles
Build KM into the Structures That Define and Guide Work
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Articles
Integrate KM into Performance Evaluations and Criteria for Career Progression
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Reports & White Papers
How to Build KM into Daily Work: Make KM Intuitive, Embedded, and Easy
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Case Study
Integrating Digital Transformation Into the Flow of Work: Corporación Multi Inversiones Case Study
Featured Resources
Staff Selections
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Reports & White Papers
Best Practices for Knowledge Management Excellence: 2019
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
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Reports & White Papers
Upping Your Change Engagement Game
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Articles
How Finance Leaders Improve Planning by Improving Visibility into Performance
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Articles
Better Together: Forming KM Partnerships and Alliances
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Articles
How Finance Teams Improve Their Focus on FP&A
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Reports & White Papers
Supply Chain Analytics Survey Report
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Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)
