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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures
2021 PPM Priorities and Challenges: Services Sector
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Case Study
Building Supply Chain Agility at AGCO
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Case Study
Transforming Credit-to-Cash at Cargill
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Case Study
The Inside Story of AGCO’s Response To COVID-19: A Very Agile Supply Chain
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Webinars & Videos
Transforming Credit-to-Cash at Cargill
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Presentation Slides
Transforming Credit-to-Cash at Cargill
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Reports & White Papers
Using Knowledge-Sensitive Measures to Evaluate KM's Impact in STEM Disciplines
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Articles
Making the Case for KM to STEM Workers and Leaders
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Case Study
Integrating Digital Transformation Into the Flow of Work: Corporación Multi Inversiones Case Study
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Infographics
Predictive Workforce Analytics: Do's and Don'ts
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Reports & White Papers
Trends in Data Analytics Survey Summary: Manufacturing Sector vs. Services Sector
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Case Study
Securing Alignment in Enterprise Resource Planning and IT Transformations: Cargill Case Study
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Process Classification Framework
APQC Process Classification Framework (PCF) - Corrosion - PDF Version 1.1.1
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Collections
Putting Knowledge in the Flow of Work
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Reports & White Papers
Ten Characteristics Shared Among Best-in-Class Finance Functions: Lessons from a Transforming Field
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
