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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures
2021 PPM Priorities and Challenges: Services Sector
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Articles
Delivering a Process Thinking Culture at UPS: Q&A
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Presentation Slides
Delivering a Process Thinking Culture
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Articles
Cultivating A Process Thinking Culture at UPS
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Webinars & Videos
Delivering a Process Thinking Culture
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Case Study
Building Supply Chain Agility at AGCO
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Case Study
Transforming Credit-to-Cash at Cargill
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Case Study
The Inside Story of AGCO’s Response To COVID-19: A Very Agile Supply Chain
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Webinars & Videos
Transforming Credit-to-Cash at Cargill
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Presentation Slides
Transforming Credit-to-Cash at Cargill
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Case Study
Finance Transformation and Automation: BDP International Case Study
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Case Study
Integrating Digital Transformation Into the Flow of Work: Corporación Multi Inversiones Case Study
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Infographics
Predictive Workforce Analytics: Do's and Don'ts
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Reports & White Papers
Trends in Data Analytics Survey Summary: Manufacturing Sector vs. Services Sector
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Case Study
Securing Alignment in Enterprise Resource Planning and IT Transformations: Cargill Case Study
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
